Legal terms for wallets and account access
Our Legal terms explain who may access the account, which checks can apply and how we handle records connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. Before account access, we may ask you to complete phone verification so the account record matches
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the details you provide. Payment records are used to match cashier status and resolve receipt questions, not to change the policy itself. Access depends on local law, and where local law permits, you can open the policy page before choosing a wallet route. If a rule
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changes, we place the revised wording on this Legal page and identify the affected account step. Read the terms before opening an account, then keep this page available when asking us about access, records or a policy change.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.